Access to Health Care Records

Patients have the right to access their health care records in accordance with Texas law.

To request a copy of your medical records, please contact:

Cerebral Counseling
Email: support@cerebralcounseling.com
Phone: 469-717-0662

Requests for records are processed in a timely manner consistent with applicable laws and regulations. Identity verification or written authorization may be required prior to release.

Licensing & Regulatory Oversight

Cerebral Counseling and its clinicians are licensed and regulated by the State of Texas.

For questions regarding licensure or professional standards, please contact:

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov
Phone: (512) 305-7700

Filing a Consumer Complaint

Patients have the right to file a complaint regarding services received.

Concerns may be addressed directly with Cerebral Counseling or submitted to the licensing authority listed above. Complaints filed with the licensing board are reviewed in accordance with state law and professional standards.

Additional information regarding the complaint process is available on the BHEC website.